ARKET careers

Firmabeskrivelse Stillingsbeskrivelse As a Supervisor and Key Holder, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging. Key Responsibilities: Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence Acting as a brand ambassador, embodying the company's values and ensuring every customer interaction is memorable and meaningful Kvalifikationer Previous experience in retail / hospitality, with a strong understanding of store operations, including opening and closing procedures and stock delivery processing. Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules. Action-oriented: Proactive and driven to take initiative and get things done. Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives. Eager to learn: Open to feedback and always looking for opportunities to grow and develop. Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers. Schedule flexibility: Willing and able to work varied hours, including evenings and weekends. English language skills. Yderligere informationer This is a permanent position with a contract of 30 hours a week. Apply by uploading your CV in English as soon as possible. Due to data policies, we only accept applications through our career page. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Firmabeskrivelse Stillingsbeskrivelse As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand's vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance. Key Responsibilities: Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment Interpreting sales data and customer insights to inform and execute the store's visual direction Designing and installing impactful window displays that reflect seasonal trends and brand identity Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation Supporting the sales team in daily store operations and contributing to a seamless customer experience Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey Kvalifikationer Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact. Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays. Commercial Awareness: Experienced in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance. Customer-Centric Mindset: Committed to elevating the in-store experience through impactful visual storytelling and exceptional customer service. Enthusiastic about fashion and passionate about sharing product knowledge and styling advice to create meaningful customer interactions. Communication: Experience in organizing teams, providing constructive feedback, and coaching others to improve performance and service standards. Operational Knowledge: Solid understanding of store operations, including stock handling, customer service, and daily routines gained through hands-on retail experience. Adaptability & Flexibility: Embraces change with a proactive mindset, responding quickly to updates in stock levels, customer needs, and business priorities. Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth. Comfortable working varied shifts and adapting to the dynamic needs of a retail environment. Yderligere informationer This is a permanent fulltime position. Apply by uploading your CV in English as soon as possible. Due to data policies, we only accept applications through our career page. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.