URBN careers

Location This position is located at Ostergade 42B, Kobenhavn, , 1100 Denmark Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.#UrbanEU #LI-TS1 The Perks Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Østergade 52, Copenhagen, , 1100 Denmark Role Summary A Team Leader collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience - Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer.- Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.- Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management- Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.- Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.- Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations - Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations- Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately- Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships - Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses- Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication- Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Skills - Energy and happiness that is contagious to your friends, family, and everyone around you- Builds relationships naturally, embraces individuality and diversity - Exhibits clear verbal communication skills- Ability to thrive in a fast paced, rapidly evolving environment Preferred Requirements - Heart and soul for the FP brand - Stands out as a leader- Experience being a team player - Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays- Eagerness to learn and grow within the organization The Perks #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Østergade 52, Copenhagen, , 1100 Denmark Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Expectations - Exceed the customer's service expectations by meeting the following responsibilities: - Build genuine relationships with customers. - Greet all customers upon entering the store. - Offer to hold items for the customer at the cash wrap or in the fitting room. - Determine the customer's needs and offer suggestions and alternatives. - Utilize all customer care resources. - Offer to locate out of stock product from direct or from another store. - Assist in maintaining store merchandising and operational standards. - Uphold all company policy and procedures. - Maintain a high level of awareness and concern for Loss Prevention. - Facilitate the zones of the floor based on business needs. Also may include: - Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:- Comment on items purchased.- Inquire if their purchase is a gift that will need to be wrapped.- Request the customer's zip code or email address.- Ring transactions efficiently - issue a receipt.- Compare signatures on back of card and on the POS Screen.- Demonstrate knowledge of return policy.- Practice proper phone etiquette.- Perform all register functions.- Train new stylists on Register University.- Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at CHRISTIAN'S IX'S GADE 1, Copenhagen, , 1111 Denmark Role Summary A Team Leader collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience - Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer.- Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.- Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management- Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.- Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.- Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations - Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations- Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately- Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships - Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses- Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication- Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Skills - Energy and happiness that is contagious to your friends, family, and everyone around you- Builds relationships naturally, embraces individuality and diversity - Exhibits clear verbal communication skills- Ability to thrive in a fast paced, rapidly evolving environment Preferred Requirements - Heart and soul for the FP brand - Stands out as a leader- Experience being a team player - Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays- Eagerness to learn and grow within the organization The Perks #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Ostergade 42B, Kobenhavn, , 1100 Denmark Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Participant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market#UrbanEU #LI-TS1 The Perks Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Ostergade 42B, Kobenhavn, , 1100 Denmark Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.#UrbanEU #LI-TS1 The Perks Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.